Operations scorecard for consumer brands

Ten questions on inventory, fulfillment, freight, and ownership. You get a score out of 100 and the three areas that leak the most cash, on this page, without giving up an email address.

1. Do you know your landed cost per unit this month?

Yes, updated this month Out of date We do not track it

2. How much of your cash is sitting in slow-moving stock?

Under 15% 15 to 30% More than 30% or unknown

3. Do your top SKUs stock out?

Rarely A few times a year Regularly

4. Is there a reorder point per SKU that someone owns?

Yes, in a system In a spreadsheet No

5. Does your 3PL hit your ship windows?

Yes, measured Mostly, not measured No or unknown

6. Do you know your freight cost per order?

Yes, tracked monthly Roughly No

7. Are orders reconciled across channels automatically?

Yes, one system Partly By hand

8. Do you track retailer deductions and chargebacks?

Yes, by reason code We see them on remittances No

9. Is there a forecast the CEO and the factory both use?

Yes, updated monthly Yes, but stale No

10. Who owns operations day to day?

A dedicated ops lead Split across the team The founder

Your score

Answer the questions to see your score

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